Crisis Text Line

A year ago we posted about the development of the Crisis Text Line and how it’s a transformative tool for people to be able to text someone when they are in crisis. Since the Crisis Text Line’s inception, they have had 16,185,952 messages exchanged since August 1, 2013.

Which, as Nancy Lublin notes in her TED talk:

“That’s the volume, velocity and variety to provide a really juicy corpus. We can do things like predictive work. We can do all kinds of conclusions and learnings from that data set.So we can be better, and the world can be better.” 

Furthermore, CrisisTrends.org has been launched to share ALL THIS DATA with us! Crisis Trends aims to empower journalists, researchers, and citizens to understand the crises Americans face so we can work together to prevent future crises from happening. From the TED talk:

“This data is also making the world better because I’m sitting on the world’s first map of real-time crises.Think about it: those 6.5 million messages, auto-tagging through natural language processes, all of these data points — I can tell you that the worst day of the week for eating disorders: Monday. The worst time of day for substance abuse: 5am. And that Montana is a beautiful place to visit but you do not want to live there, because it is the number one state for suicidal ideation.”

From: CrisisTrends.org
From: CrisisTrends.org

With this information, we can know when people are most affected by certain mental health issues, and we can create better interventions.

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