Tag Archives: Texting

Crisis Text Line

A year ago we posted about the development of the Crisis Text Line and how it’s a transformative tool for people to be able to text someone when they are in crisis. Since the Crisis Text Line’s inception, they have had 16,185,952 messages exchanged since August 1, 2013.

Which, as Nancy Lublin notes in her TED talk:

“That’s the volume, velocity and variety to provide a really juicy corpus. We can do things like predictive work. We can do all kinds of conclusions and learnings from that data set.So we can be better, and the world can be better.” 

Furthermore, CrisisTrends.org has been launched to share ALL THIS DATA with us! Crisis Trends aims to empower journalists, researchers, and citizens to understand the crises Americans face so we can work together to prevent future crises from happening. From the TED talk:

“This data is also making the world better because I’m sitting on the world’s first map of real-time crises.Think about it: those 6.5 million messages, auto-tagging through natural language processes, all of these data points — I can tell you that the worst day of the week for eating disorders: Monday. The worst time of day for substance abuse: 5am. And that Montana is a beautiful place to visit but you do not want to live there, because it is the number one state for suicidal ideation.”

From: CrisisTrends.org
From: CrisisTrends.org

With this information, we can know when people are most affected by certain mental health issues, and we can create better interventions.

Texting as a Tool: Creative Interventions

Hi Everyone!

We wanted to follow up on one of our posts last month, Texting That Saves Lives.  Just to recap, Nancy Lublin did a fabulous job at showcasing texting as a powerful tool to reach adolescents struggling with depression.  Recently, NPR published a related article that discusses using texting as a public health intervention.  The article below provides insight on how a pilot program, NYC Teen Text, will use texting as a tool to design a creative intervention to implement at 10 New York public high schools.  Let us know your thoughts!  Are any of you currently using texting to reach adolescents with depression?  Are the methods similar or different?  We want to hear from you!

Texting That Saves Lives: Nancy Lublin’s fascinating Ted Talk on the incredible power of texting

Check out Nancy Lublin’s TED Talk on the incredible power of using texting to collect real-time behavioral data from teens.  Nancy discusses the prevalence of texting among teens, noting that not only are 3000-4000 text messages sent a month, but those texts are opened 100% of the time.  She tells the story of why and how a crisis text line was created for teens, and discusses the success dosomething.org has had with texting over emailing.  Nancy suggests we all start seriously considering this powerful tool when communicating with young adults and teens struggling from depression.