Dr. Brené Brown is a research professor at the University of Houston Graduate College of Social Work. She has spent the past thirteen years studying vulnerability, courage, worthiness, and shame.
In this short animated video she explains the four qualities of empathy: perspective taking, staying out of judgement, recognizing emotion in other people, and communicating that emotion. She goes on to explain, very concisely, how to implement them.
Using empathy is incredibly important in the work we are doing with the SOVA project. While our feasibility study is in full swing, we are seeing comments and connection with our websites. As providers we remain cognizant of our clients needs and emotions as they open up to us.
We recently shared this video on our project websites – what do you think? Did Dr Brown hit the nail on the head? Tell us what you think in the comments!